careocity enquiry
About Careocity

Putting Care in Your Hands

Careocity is an innovative mobile app designed to empower individuals and their families who require Assisted Daily Services (ADLs), along with the caregivers providing that essential care. Our mission is to provide affordable care while offering our customers the freedom to choose. We are dedicated to providing flexible scheduling options and competitive pay for our caregivers.

Through our intuitive mobile app, individuals or their loved ones can easily request care from a qualified Care Ambassador based on availability, skills, and previous reviews. Careocity aims to revolutionize the industry by incentivizing high-quality care while simultaneously alleviating the financial burden of care.

Why Careocity? The name “Careocity” is a neologism, combining the word “care” with the suffix “-ocity.” In Latin, “-ocity” signifies “the quality of.” We envision Careocity becoming synonymous with exceptional care, reflecting our unwavering commitment to providing outstanding service to our customers.

Connecting clients with certified caregivers via a mobile app for quality, low-cost care, while empowering caregivers with flexibility, autonomy, and better financial outcomes.

Creating autonomous and favorable working environments for caregivers, enabling optimal care for those in need, establishing Careocity as a leader in the home care industry.

Compassion: Approach all aspects of care with genuine compassion and understanding, ensuring the well-being of both clients and caregivers.

Accountability: Hold ourselves accountable for delivering high-quality care and maintaining transparency in our operations.

Respect: Treat clients and caregivers with respect, recognizing their individual needs, preferences, and contributions.

Empowerment: Provide caregivers and families with the tools, knowledge, and support they need to make informed decisions and enhance care quality, including the flexibility for caregivers to set their own schedules and for families to choose their caregivers.

Optimism: Foster a positive and optimistic environment, encouraging innovation and continual improvement in home care services.

Customer-Centric: Prioritize the needs and preferences of both clients and caregivers, ensuring their needs are at the center of everything we do.

Integrity: Maintain the highest ethical standards in all interactions, ensuring trust and reliability in our services.

Trust: Build and maintain trust among caregivers, clients, and our organization by consistently delivering reliable and transparent care services.

Yearning for Excellence: Strive for excellence in all aspects of care, continuously seeking ways to improve and innovate.

Seamless Care, Just a Few Tabs Away:
Select a caregiver of your choice
Your caregiver arrives fully prepared
Payments are securely processed

Why Careocity?

We are revolutionizing home care by changing the way you select your caregiver.

FAQ

General Questions

Booking a caregiver is simple. You can do so directly through our app by browsing the available caregivers based on the specified date, time, and services needed. Select your preferred one and confirm the booking.

Yes, all our caregivers undergo a thorough vetting and training process, including background checks and verification of qualifications. They are trained, experienced, and equipped to handle various caregiving needs.

Yes, once a booking is confirmed, clients can communicate with the caregiver through the app’s messaging feature to discuss any specific instructions, preferences, or questions.

After each caregiving session, clients have the opportunity to provide feedback and reviews through the app. Your feedback is valuable and helps us maintain quality service.

We understand plans can change. Clients can cancel or reschedule appointments within a specified timeframe without incurring a penalty. Please refer to our cancellation policy for more details.