Putting Care in Your Hands
Careocity is an innovative mobile app designed to empower individuals and their families who require Assisted Daily Services (ADLs), along with the caregivers providing that essential care. Our mission is to provide affordable care while offering our customers the freedom to choose. We are dedicated to providing flexible scheduling options and competitive pay for our caregivers.
Through our intuitive mobile app, individuals or their loved ones can easily request care from a qualified Care Ambassador based on availability, skills, and previous reviews. Careocity aims to revolutionize the industry by incentivizing high-quality care while simultaneously alleviating the financial burden of care.
Why Careocity? The name “Careocity” is a neologism, combining the word “care” with the suffix “-ocity.” In Latin, “-ocity” signifies “the quality of.” We envision Careocity becoming synonymous with exceptional care, reflecting our unwavering commitment to providing outstanding service to our customers.
To connect clients with certified, independent caregivers via a mobile application for high-quality, low-cost care while empowering the caregivers through increased flexibility and improved financial outcomes.
To create an autonomous and favorable working environment for caregivers, so they can provide optimal care for the population in need.
Empathy: We approach our work with genuine compassion and understanding, recognizing the unique needs and emotions of those receiving and providing home care.
Client-Centered Focus: We prioritize the needs and preferences of our clients, putting their well-being at the center of everything we do.
Flexibility: We adapt to the changing needs of the home care industry and our caregivers, by maintaining adaptability in our approach, and ensuring caregivers have the flexibility in scheduling their services.
Empowerment: We empower caregivers and families with the tools and knowledge they need to make informed decisions and improve the quality of home care.
Quality: We are committed to delivering the highest standard of care through platform, ensuring that every user experiences excellence in home care services.
Transparency: We believe in open and honest communication with our users, caregivers, and clients, providing clear information and fostering trust.
Innovation: We constantly seek new and innovative ways to enhance and streamline home care processes, making it easier and more effective for everyone involved.
We are revolutionizing home care by changing the way you select your caregiver.
General Questions
Booking a caregiver is simple. You can do so directly through our app by browsing the available caregivers based on the specified date, time, and services needed. Select your preferred one and confirm the booking.
Yes, all our caregivers undergo a thorough vetting and training process, including background checks and verification of qualifications. They are trained, experienced, and equipped to handle various caregiving needs.
Yes, once a booking is confirmed, clients can communicate with the caregiver through the app’s messaging feature to discuss any specific instructions, preferences, or questions.
After each caregiving session, clients have the opportunity to provide feedback and reviews through the app. Your feedback is valuable and helps us maintain quality service.
We understand plans can change. Clients can cancel or reschedule appointments within a specified timeframe without incurring a penalty. Please refer to our cancellation policy for more details.